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"displayName": "Barbara McReynolds"
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"comment": "Thank you, Barbara! We're so glad to hear that you had such a positive experience with Dr. Ben and Alexandra. Your kind words about our welcoming office and the detailed care you received mean a lot to us. We truly appreciate your recommendation and are here to help whenever you need us!",
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"comment": "AWESOME service from amazing people, Dr. Ben Vanderlip and Audio Pro, Alexandra Bullard.\nAfter being dissatisfied with two ENT\u2019s, my husband suggested I see his \u201cguy\u201d and absolutely thrilled I did. From first walking into the office at 6816 East Brown Rd, suite 102 in Mesa, I found the office to be extremely welcoming and without the feel of a hearing aide facility. Walls decorated with beautiful art and the smell of coffee brewing was welcoming. Meeting Dr. Ben and Alexandra was such a pleasure, just down to earth nice people that just want to help my hearing. Alexandra took me through hearing test and explained in detail the different types of hearing aides and what she recommended and why for me. Meeting with Dr. Ben I found him to be extremely patient explaining in detail the results of my hearing test and really detailed in how the hearing aides worked. I\u2019m so glad to have chosen them and would highly recommend them to anyone that has a slight hearing issue to someone that has a lot of hearing issues. The customer service is beyond amazing and I\u2019m extremely happy. !!",
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"displayName": "Nancy Pero"
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"comment": "Thank you, Nancy! We appreciate your kind words and are glad to hear that you found our team helpful and patient.",
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"comment": "So helpful and patient !",
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"displayName": "Clark Jensen"
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"reviewReply": {
"comment": "Thank you, Clark, for your feedback regarding the service. We appreciate your insights and will work towards improving communication about our corporate office details.",
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"comment": "I think the service was great but I do have a problem with their corporate office which I cannot locate an address or phone number for. I have a refund coming for $2500 from Blue Cross Blue Shield and the check was sent to Northland Hearing Centers Inc. per contract BCBS has with Northland. I was told by SoundPoint Hearing on Jan. 8, 2026 that it would take 6 to 9 months to get the reimbursement check in amount of $2500 from Northland Hearing corporate office. Clark Jensen",
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"reviewReply": {
"comment": "Thank you for your 5-star review!",
"updateTime": "2025-09-15T19:01:03.857847Z"
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"comment": "Thank you for sharing your feedback; we appreciate the recognition of our team's efforts and commitment to assisting our clients.",
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"comment": "I was required by my job to be fitted for hearing aids before I could begin working. On top of that they were requesting some very specific testing and documentation to show my hearing had been corrected by hearing aids. I called audiologists all over the valley and was either hung up on or told that they couldn't help me. The team at soundpoint recognized my urgency and went above and beyond to get me in the office and get me fitted with hearing aids in a very short amount of time. They also were able to conduct the testing that my job required and provide the documentation I needed despite it being abnormal for the average person getting hearing aids. I'm extremely happy with my experience at soundpoint and the hard work they put in to get me exactly what I needed.",
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"comment": "Thank you for your 5-star review!",
"updateTime": "2025-07-07T21:19:32.052638Z"
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"comment": "Thank you, Tanya, for your kind words; we're glad you appreciated our approach and found our team attentive.",
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"comment": "Excellent place, no hard sell and very patient in listening etc.",
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"comment": "Went in for a hearing test today and worked with Alec. Very kind, professional and thorough. No pressure. I highly recommend this office for your hearing needs. Front desk staff very friendly as well.",
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"comment": "Thank you for your 5-star review! They are a very amazing team. ",
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"comment": "I\u2019ve been using hearing aids for several years. I have never had hearing aids that completely worked well so went to Ben V. At SoundPoint hearing to get checked out. Ben is the best Audiologist I have ever encountered. He is very dedicated to his patients and goes the extra mile to ensure one\u2019s hearing is as good as it can possibly be. Ben is VERY thourough and will tweak things until his patient is completely squared away and hearing as well as possible. I recommend him highly.",
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"comment": "Thank you for your 5-star review!",
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"comment": "Thank you for your 5-star review!",
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"comment": "Ben is great. I\u2019m definitely one of his younger patients but that doesn\u2019t matter. We nerd out about all the cool tech built into my hearing aids. I highly recommend this location and Starkey hearing aids. Hearing aids changed my life.",
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"comment": "Thank you for your 5-star review!",
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"comment": "Thank you for your 5-Star review, DialPam4homes!",
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"comment": "My mom has been going through cancer treatment and has lost her hearing. Ben and Tanya were so kind and so patient with her. When been fitted her for the demo hearing aid she was so excited to be able to hear again, she didn't want to give them back. \ud83d\ude42Thank you Ben and Tanya for what you do!",
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"comment": "Thank you for your 5-Star review, Paula Slade!",
"updateTime": "2023-06-16T22:25:47.041604Z"
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"comment": "I have had severe hearing loss for many years after a traumatic head injury I went to SoundPoint hearing center and I'm so glad I did the receptionist was fantastic she explained everything in detail to me they went out of their way to help me and Benjamin Vanderlip was great in all the years that I have been to different places I have never been treated so well these guys are very personable and care about their patients I highly recommend them I had such a great experience I will never go anywhere else I have new hearing aids that work great and are so comfortable I can hear again!!\nThank you!!!!!\u2764\ud83d\ude42",
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"comment": "Thank you for your 5-Star review, Jean Davis! We are so happy we could be apart of your dad's hearing journey. ",
"updateTime": "2023-03-27T16:37:06.230759Z"
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"comment": "Our cute dad hasn\u2019t been able to hear us for years\u2026probably 20 years\u2026in spite of different hearing aids. We were told there wasn\u2019t anything else to be done. We went in to see Benjamin Vanderlip at SoundPoint Mesa. He told us of some new technology in hearing aids. OUR DAD CAN HEAR!!!! It\u2019s amazing. He actually has to tell us to talk more quietly! He has not been able to hear us on the phone forever, now he hears from across the room. We are so grateful!! He can hear his grandchildren and great grandchildren!!! Thank you Thank you!!!",
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"displayName": "No1 Twin"
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"reviewReply": {
"comment": "Thank you for your 5-Star review, Roxie Steding!",
"updateTime": "2023-01-24T21:31:28.177474Z"
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"comment": "My husbands hearing aid broke so we looked for the nearest repair place to us. The receptionist\/tech was fantastic and she was able to fix it while we waited. Reasonable and super friendly. We were in and out within 20 minutes. Would highly recommend!",
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"comment": "Thank you for your review and recommendation, Noelle Devlin!",
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"comment": "We really missed Sound Point and Ben when it was located up here in Payson; went to the Tempe office once but hated the drive. But thank goodness, they moved to a Mesa location which is very easy to find. Ben is the greatest ever. He has helped my husband tremendously over the years; always patient, courteous, friendly and very very helpful. We highly recommend Sound Point Hearing in Mesa and in particularly Ben",
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"comment": "Thank you for your review, Lona Hart!",
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"comment": "From the beginning when I learned I suffered hearing loss, Ben has walked me through the entire process. He explains everything and helped me understand how my devices work. I purchased Starkey devices and along with Bens help, I love my devices!! Thank you Ben \ud83d\ude09 You are my forever hearing expert. Sound Point is lucky to have you!!",
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"comment": "Thank you for your 5-Star review, Robert Wooden!",
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"comment": "Thank you for your review!",
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"comment": "My experience with soundpoint. In Mesa is top notch. They are thorough with testing. Make you feel comfortable. My hearing aids are great. A big difference in my life",
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"comment": "Thank you for your review!",
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"comment": "I have worked with Ben Vanderlip for more than 5 years. His advice and service have improved my life. He\u2019s always available. I always happily recommend him to people with hearing issues.",
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"comment": "Thank you for your review!",
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"comment": "Nothing but great things to say about Dr Ben and Sound Point Mesa, AZ. I had a warranty repair issue on my hearing aids and Dr Ben not only made sure I was taken care of with the repairs\/ adjustments, but also set me up with some loaner aides until mine could be repaired. I recommend Dr Ben and Sound Point to anyone that appreciates personal attention and genuine customer service.",
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"comment": "Thank you for your review!",
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"comment": "Thank you for your review!",
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"comment": "Ben is a true professional who is focused on ensuring the very best hearing aids and service for his clients. He patiently answers all questions. My wife and I are both very pleased with this office.",
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"comment": "Thank you for your review!",
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"comment": "I have been going to SoundPoint Hearing for about 4 years. Ben Vanderlip, the Audiologist, was more than helpful in fitting me with the proper aids and then goes above and beyond to see me regularly and make adjustments as my hearing needs change. I'm on my second pair of hearing aids that can be used with a phone app. His expertise of the app and patience in educating me has helped so much to get the best possible hearing I could ask for.\n\nBen is always welcoming with a smile and cheery greeting. Appointments are kept on schedule. Before I walk out the door, Ben always reminds me that I can call him anytime with any questions or concerns. I highly recommend Ben Vanderlip for your hearing needs!",
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"displayName": "Sharon Hain"
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"comment": "Thank you for your review, Sharon Hain!",
"updateTime": "2020-12-30T18:02:05.638904Z"
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"comment": "Ben is awesome. Very professional and thorough. No shortcuts--very helpful. Office is very pleasant and thoroughly follows safety protocols. You won't find a better place to get hearing help.",
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"comment": "Thank you for your review, Rick!",
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"comment": "Thank you for your review, Emmett!",
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"comment": "From all the years not hearing very good I finally found this place. The staff was excellent and answered all my questions and concerns. Now I hear better than I think I ever have and if I could do a commercial on this place I would",
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"displayName": "Anna Marie"
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"comment": "Thank you for your review, Anna!",
"updateTime": "2020-12-29T17:05:04.722633Z"
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"comment": "Benjamin V was very knowledgeable. I had a thorough hearing test and he readjusted my hearing aids allowing me to hear much better. He explained the app and how the different adjustments helped me to hear in different situations. I now feel that I\u2019m more involved and in control of how I can hear with the hearing aids.\nIf you need hearing aids, this is where you want to go!",
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"displayName": "Olga D"
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"comment": "Thank you for your review, Olga!",
"updateTime": "2020-12-29T17:02:12.567301Z"
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"comment": "As a daughter of my mother, I was looking for a patient and caring place for my mother's first set of hearing aids. I had already had her hearing tested at A.T. Still University by the audiology students there at no charge. I had begun to research the best brands of hearing aids. I had visited one place before landing here and I also knew that mom wanted to save money. Her initial wishes were to go to Costco. As I kept pricing in mind, I also wanted and needed to feel good about who my mother would be dealing with in this new transition of her life.\nI walked in to SoundPoint and met Tonya, I advised her of my concerns and she patiently listened. She accommodated my need for an early appointment to be there with my mother. I felt really good about my first impression and she had also explained that Ben was patient and that he had done this for a very long time.\nI am a very detailed person and can go on and on, but long story short. Ben was excellent in every aspect! We have unlimited visits and can call anytime. Not only has he taken great care of mom, but now I am his patient as well. If you every get anything stuck in your ears he will take a look! I am very thankful I walked into this location and that mom is doing great. Not only can she hear, but the pressure in her head has lifted. Something she couldn't explain and was just living with. So if you are considering where to go, look no further! Thank you Ben and Tonya!",
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"reviewReply": {
"comment": "Thank you for your review, Peter!",
"updateTime": "2020-12-29T16:52:12.801804Z"
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"comment": "As always. Ben Vanderlip and Soundpoint Audiology did a %great job for me today!",
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"reviewReply": {
"comment": "Thank you for your review and recommendation!",
"updateTime": "2020-12-21T14:54:43.069721Z"
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"comment": "I wish my mother and I could give Ben and Tonya more stars than Five. From the very first phone call to my mom\u2019s first fitting of her new hearing aids Ben was very patient and caring. Ben really went the extra mile, mom has HAMS insurance coverage and he had to become certified in order for her to get her new hearing aids. We are so thankful that we found Ben and would HIGHLY recommend Soundpoint Mesa!!\nThey are also following all CDC guidelines and we never felt compromised. Thank you Ben and Tonya from the bottom of are hearts!!",
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"displayName": "Naida Bacon"
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"reviewReply": {
"comment": "Thank you for your review, Naida!",
"updateTime": "2020-12-11T19:16:29.145566Z"
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"comment": "These folks are fantastic to work with! Dr. Ben listens carefully to you, the patient about your hearing issues, runs diagnostic hearing test and then talks to you about his findings and recommendations. He is very cost minded, and understands that hearing aids are a big investment in your life, but that they also can make great improvements in your quality of life. There is no high pressure to purchase anything, but he gives you the different options available. Check them out! :) Love going to visit with them.",
"createTime": "2020-12-10T10:17:05.024501Z",
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"displayName": "Larry Bookhamer"
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"reviewReply": {
"comment": "Thank you for your review, Larry!",
"updateTime": "2020-12-09T15:52:28.585304Z"
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"comment": "Ben is so easy to work with.\nYou will have no doubt he knows what he's doing and is in complete control.\nMy hearing aids are great except with my wife,and she whispers and no one can hear her.\nBen's wife up front is so nice to talk with. What a great pair.",
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"comment": "Thank you for your review, Steve!",
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"comment": "i was really impressed with Ben , he is very knowledgeable and professional. He was able to provide the service that i went in for. Great job Ben ( 5 stars +) soundpoint hearing Mesa Feb 8 2021",
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"comment": "Thank you for your review, Michael!",
"updateTime": "2020-12-01T15:19:45.843881Z"
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"comment": "VERY professional, kind, and concerned, Felt like they had My best interests in mind! I was very comfortable, and very Happy with the services I received.",
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"displayName": "Brian Lunt"
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"comment": "Thank you for your review, Brian!",
"updateTime": "2020-11-16T15:02:35.091605Z"
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"comment": "i've had my hearing aids for 2 years now. they are Starkey aides. the warranty has been great and ben has kept me on track for the best hearing possible. it\"s always a pleasure to visit with him.",
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"comment": "Thank you for your review, Brenda!",
"updateTime": "2020-12-16T15:20:59.063075Z"
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"comment": "When you purchase from Soundpoint, you get a superior product and excellent \"post-purchase\" care. Ben is a good listener and strives to make adjustments so your hearing experience is the best possible. It's not just about the purchase for him, he takes his role seriously!",
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"comment": "Thank you for your review, Glenda!",
"updateTime": "2020-11-04T15:08:47.470713Z"
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"comment": "great service not pushy very attentive very knowable on his aids and good with costumers",
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"comment": "Thank you for your review, Becky!",
"updateTime": "2020-11-02T22:03:05.828373Z"
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"comment": "Ben was very thorough and personal. He was always interested in making sure the follow up appointments made the correct adjustments to maximize my hearing and understanding ability.",
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"comment": "Thank you for your review and recommendation, Carol!",
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"comment": "Ben is very caring, very thorough, and very good at instruction and teaching. He comes HIGHLY recommended. Five stars.",
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"comment": "Thank you for your review, Lee!",
"updateTime": "2020-10-29T15:37:59.263364Z"
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"comment": "As a first time wearer of hearing aids, my dealings with Ben has been a great experience. Ben is one of the most professional individuals I've dealt with. He has taken all of the time needed to make sure my hearing aids are right for me. I look forward to working with him during my adjustment period",
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"displayName": "Dennis Martin"
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"comment": "Thank you for your review, Dennis!",
"updateTime": "2020-10-13T20:11:24.072915Z"
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"comment": "Ben has done amazing things with my aids. They work better than ever before. Thank you",
"createTime": "2020-10-12T15:40:49.588945Z",
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"comment": "Thank you for your review, Joan!",
"updateTime": "2020-10-09T15:28:02.347790Z"
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"comment": "Ben is very knowledgeable and has a way of making you relax. I am amazed at all the wonderful adjustments you can make with the Starkey hearing aids. Over several weeks they work with you to make sure you know everything you need to know and how to make some adjustments and be comfortable with your hearing aids. It was a great experience.",
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"displayName": "larry potthoff"
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"comment": "Thank you for your review, Larry!",
"updateTime": "2020-10-09T15:25:47.149543Z"
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"comment": "Great office and Benjamin Vanderlip is a very skilled, caring hearing specialist. I've had degraded hearing for 10 years, my first pair of hearing aides were Siemens and they were okay. Two years ago I purchased Starkeys from this office and it's been great. My ability to hear has greatly improved and this Mesa office checks and rechecks my hearing loss every so often to insure I'm getting the best possible experience.\nThese Starkeys have been a great investment and improved my life",
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"displayName": "Vicki Chase"
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"reviewReply": {
"comment": "Thank you for your review, Vicki!",
"updateTime": "2020-10-09T15:25:16.805196Z"
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"comment": "Had a great follow up appointment with Ben today to fine tune my hearing aids to my liking. Thanks Ben for making my new hearing aids work to my personal preferences. It's a pleasure to work with you and your team.",
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"displayName": "Jan PEDDIE"
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"reviewReply": {
"comment": "Thank you for your review and recommendation, Jan!",
"updateTime": "2020-09-30T14:51:43.956346Z"
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"comment": "The office staff is very friendly. They really care about you. I texted about a problem on two week-end days and i received both text and phone calls back almost immediately. Ben took the time to walk me through the app on the phone. They say call anytime and they mean it. They also call or text just to see how i am doing with my new Hearing Aids. They will open the office early if you need to come in, and they do not complain about it. I would recommend this office to anyone who wants to hear better and be treated well in a pleasant and courteous environment.",
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"displayName": "Gwen Carr"
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"reviewReply": {
"comment": "Thank you for your review, Gwen!",
"updateTime": "2020-09-28T14:08:33.839126Z"
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"comment": "Ben, at the Mesa\/power rd location, has been excellent with helping us with fitting new hearing aids for my father. He truly cares about his patients and provides excellent service for those he serves.",
"createTime": "2020-09-26T17:12:03.260587Z",
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"displayName": "Gina Freeman"
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"reviewReply": {
"comment": "Thank you for your review, Gina!",
"updateTime": "2020-09-23T20:01:56.310273Z"
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"comment": "Our visit with Ben was excellent. He really cares his clients get the right settings for their hearing aides. He listens and adjusts. Very happy with my hearing aides and the new team.",
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"displayName": "Primitivo Diego"
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"reviewReply": {
"comment": "Thank you for your review, Primitivo!",
"updateTime": "2020-09-15T15:15:18.144203Z"
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"comment": "I have been with SoundPoint over 10 years. Ben has been very professional, knowledgeable and is proud of his work helping people to make the best decisions for themselves. He takes the time to explain any questions I have and I have never felt pressured - I do a lot of research about the different products available, so when I meet with Ben I have several questions and I feel that he is honest with his answers. He is accommodating and available often at my convenience and consequently, I trust Ben!",
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"displayName": "Dan Miller"
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"reviewReply": {
"comment": "Thank you for your review and recommendation, Dan!",
"updateTime": "2020-09-11T13:28:41.674122Z"
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"comment": "Ben, was very accommodating. Has listened to my requets and made every effort to fulfill them. Makes sure of follow up appointments to stay on top any issues or necessary adjustments needed. I would recommend.",
"createTime": "2020-09-10T20:47:13.367451Z",
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"comment": "Thank you for your review, Sherri!",
"updateTime": "2020-09-11T13:27:35.727339Z"
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"comment": "Ben and Tonya took over this practice after the Covid-19 pandemic. I brought in my M-In-Law and my husband to be tested and I did an upgrade on my hearing aids. Ben is not high pressure, he is competent and really cares about his patients and their needs. He follows up and is insistent on follow up care, which is extremely important when you wear hearing aids.\n\nI look forward to a multi-year relationship.",
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"comment": "Thank you for your review, Kaukab!",
"updateTime": "2020-07-30T14:21:50.704444Z"
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"comment": "I visit today for my hearing test Ben and John and Tanya so friendly and help me a lot. Nice atmosphere help me a lot in pricing I give them 5 star rating in Arizona . Best audiologists. In town honest and trustable thank to everyone \ud83d\udc4d",
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"comment": "Thank you for your review, Richard!",
"updateTime": "2020-07-16T20:53:03.898786Z"
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"comment": "Ben is very thural in making sure by adjusting the hearing aids levels that my hearing level is perfect as possible. My left ear is different than my right and Ben always adjusts if needed. Ben is concerned about my hearing ability. Ben is the BEST Thank you Dr. Ben.",
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"comment": "Thank you for your review and recommendation, Sharilyn!",
"updateTime": "2020-07-16T13:57:34.874904Z"
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"comment": "Great Experience at Mesa Soundpoint with Ben! He is very knowledgeable, personable and takes time with you to explain every step of the process thoroughly. I had previous hearing test done with someone else. Ben took the extra steps in retesting my hearing to make sure all details were included. He also had multiple conversations with me to help him better understand my hearing frustrations. Follow up appointments were on target. I highly recommend Ben at Soundpoint to help you with all your hearing needs! ***** 5 star experience. \ud83d\udc4d\ud83c\udffb",
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"comment": "Thank you for your review, Charles!",
"updateTime": "2020-07-15T21:07:22.373111Z"
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"comment": "Very good experience at Goodyear office. Polite courteous helpful. good place To have hearing aids from and excellent customer service.",
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"comment": "Thank you for your review, John!",
"updateTime": "2020-07-14T20:23:49.127857Z"
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"comment": "Ben and his team have been very straightforward with both testing and purchase! A long way to go for an appointment now but well worth the effort!",
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"comment": "Thank you for your review and recommendation, Michael!",
"updateTime": "2020-09-23T20:01:12.144097Z"
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"comment": "Very professional and definitely cares about your hearing. He is very thorough. I highly recommend him for your hearing needs.",
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"comment": "Mike and Jackie are so helpful, knowledgeable and considerate. Easy to determine what I needed and how it works. So convenient and affordable fory own situation. A follow up question I had was quickly answered! Thank you!",
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"comment": "I am doing this for my husband Eugene ,he is very hard of hearing & he has been going to Mike for about 6 or 7 years , I must say Mike\nis very patient and a caring person try's very hard to help people !",
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"comment": "Great service....not pushy..precise and attentive to my needs..",
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"comment": "Mike is so patient and willing to help no matter how trivial it must\nsound to him. We appreciate such personal service.",
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"comment": "I can now hear the way I think should hear with a set of hearing aids. I'm a musician and my profession was electronics and worked in that field for many years. I finally have a set of hearing aids that allows me to again hear the real world again and especially happy I can again hear the full range of sounds my arranger keyboard produces. Mike and Jackie are great folks, too. Follow up is great.",
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"comment": "Friendly,Helpful and Professional!",
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"comment": "Great Service! Mike and Jackie are very knowledgeable about the hearing aids they sell. There is great follow-up after purchasing a hearing aid from Sound Point Hearing Centers. One can stop in to the office most any time and get questions answered or problems solved.",
"createTime": "2016-07-27T23:41:55.542Z",
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"comment": "Best experience I've had with a hearing office. Mike and Jackie are great. If I have a question or need something I just call or walk in and Jackie can usually answer it.\nI recommend SoundPoint in Mesa to everyone.",
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]
AWESOME service from amazing people, Dr. Ben Vanderlip and Audio Pro, Alexandra Bullard. After being dissatisfied with two ENT’s, my husband suggested I see his “guy” and absolutely thrilled I did. From first walking into the office at 6816 East Brown Rd, suite 102 in Mesa, I found the office...
Barbara McReynolds, on GoogleSo helpful and patient !
Nancy Pero, on GoogleI think the service was great but I do have a problem with their corporate office which I cannot locate an address or phone number for. I have a refund coming for $2500 from Blue Cross Blue Shield and the check was sent to Northland Hearing Centers Inc. per contract...
Clark Jensen, on GoogleI was required by my job to be fitted for hearing aids before I could begin working. On top of that they were requesting some very specific testing and documentation to show my hearing had been corrected by hearing aids. I called audiologists all over the valley and was either...
Kyle Joseph, on GoogleExcellent place, no hard sell and very patient in listening etc.
Tanya Hofmeister, on GoogleWent in for a hearing test today and worked with Alec. Very kind, professional and thorough. No pressure. I highly recommend this office for your hearing needs. Front desk staff very friendly as well.
Valerie Biggs, on GoogleI’ve been using hearing aids for several years. I have never had hearing aids that completely worked well so went to Ben V. At SoundPoint hearing to get checked out. Ben is the best Audiologist I have ever encountered. He is very dedicated to his patients and goes the extra...
JOHN ROSS, on GoogleWe really appreciate Ben's care and concern!
Nancy Cavazos, on GoogleBen is great. I’m definitely one of his younger patients but that doesn’t matter. We nerd out about all the cool tech built into my hearing aids. I highly recommend this location and Starkey hearing aids. Hearing aids changed my life.
Nick Lindy, on GoogleWonderful service. Ben helped us so much to understand, he was so patient with us and explained everything.
Leanne Weelborg, on GoogleMy mom has been going through cancer treatment and has lost her hearing. Ben and Tanya were so kind and so patient with her. When been fitted her for the demo hearing aid she was so excited to be able to hear again, she didn't want to give them back....
DialPam4homes, on Google
